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About us

Always alert.
Always with you.

Siempre Alertas. Siempre Contigo.

We are Advanced Monitoring Services, part of Advanced Technology Group. We provide alarm and event monitoring for homes and businesses, with signals, schedules and protocols defined for each service.

Backed by ATG Group since 1996
24/7 monitoring under your plan
Advanced Technology Group
Alarm and event management
More than 2,000
Accounts and sites monitored
24/7
Contracted monitoring
Under 60 seconds
For an operator to respond to an alarm
Plan
Contracted coverage
Mission and vision

Our purpose

Mission
Our mission

To provide peace of mind and security to our clients through innovative alarm and event monitoring solutions. Our commitment is to offer a reliable, personalized and proactive service, backed by the technology of our monitoring center and a trained team. We work every day to protect homes, businesses and communities, supporting the continuity of their operations and the protection of what they value most.

Vision
Our vision

To be the alarm and event monitoring company that families and businesses in Panama recommend for its response, its technological innovation and its commitment to the client. We aspire to redefine security standards in our region, building lasting relationships based on trust and offering solutions adapted to the needs of a constantly changing world.

Monitoring center

Supervision with defined protocols

Advanced Monitoring Services, part of Advanced Technology Group (ATG), receives and manages alarm and event signals. The contracted service identifies the accounts, the signals, the contacts and the actions to be coordinated.

The scope adapts to your location, your equipment and your operation. Remote review, notifying contacts, a technical visit and restoring the system are separate activities, with conditions set out in the service.

24/7 operation · 365 days
Physical and cyber security
Trained staff
Protocols per service
Video wall
Proactive approach
Corporate values

What defines us

Innovation

We look for new technologies and improvements to keep our monitoring center up to date.

Commitment

We work so that each service delivers the agreed scope, with clear communication of its conditions and limits.

Transparency

We foster relationships of trust based on honesty and transparency in all our operations.

Customer service

We put our clients at the center of everything we do, providing exceptional service at every stage of the project.

Sustainability

We work with technology that contributes to a more efficient and environmentally friendly operation.

Corporate responsibility

Commitment to sustainability and society

Our corporate responsibility is based on a comprehensive commitment to sustainable development, business ethics and the well-being of everyone involved in our operations. We strive to create value for our clients, employees, suppliers and society at large through transparent, responsible and sustainable practices.

Through these actions, we seek to balance economic success with respect for the social and environmental context, aligning our corporate goals with the principles of sustainability and ethical responsibility.

Environmental sphere

We promote the use of renewable energy, energy efficiency and the reduction of our carbon footprint, aware of our role in the transition toward a more sustainable future. We apply rigorous quality controls and ethical processes throughout our value chain.

Social sphere

We foster the professional and personal development of our employees, offering a safe, inclusive and stimulating work environment. We are committed to the communities where we operate, supporting educational, social and environmental initiatives that improve quality of life.

Business ethics

We align our corporate goals with the principles of sustainability and ethical responsibility in our activities and business relationships.

Human capital

Our main asset

At AMS, we believe people are the foundation of our success. We invest in their continuous development, fostering a culture of excellence that shows in every solution we provide.

AMS provides monitoring for homes and businesses. Ask which signals, schedules and actions the right service for your operation includes.

✓
Specialized operators — trained in receiving and handling alarm signals, emergency protocols and customer service.
✓
Ongoing training — regular refresher programs on new technologies, regulations and security protocols.
✓
Effective supervision — follow-up of each case according to the agreed protocols and responsibilities.

Ready to protect what matters most?

Contact us today. A specialist will design a personalized technology solution for your home, business or institution.