We receive your signals and coordinate the actions defined in your plan.
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AMS in one minute
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Advanced Monitoring Services (AMS), part of Advanced Technology Group (ATG), monitors alarms and events. Each service defines the signals received, the authorized contacts and the actions to be coordinated.
Visual verification can complement an alarm when the cameras, platform, connectivity and access permissions are compatible. The agreed service determines which images the operator can view and how they are used to manage the event.
Outsourced monitoring lets you agree on which events AMS supervises, which actions it takes remotely and which situations it must escalate to your company. Operator dedication, schedules and on-site interventions are defined in the contracted plan.
ReferenceGlobal Bank: monitoring
Request informationThis sequence is for guidance only and does not show a real incident. The available signals and actions depend on the installed system and the contracted protocol.
Illustrative example
Reception, review and handling of signals 24/7, with actions and response times defined in the contracted service.
More information →Reception of signals from compatible fire alarm systems, handled according to the protocol defined for the installation.
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Integration of cameras and alarms to support visual review, subject to compatibility, connectivity and available features.
More information →Access management with biometric readers or smart cards, depending on the project’s equipment, permissions and integration.
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External supervision of the agreed events, with dedication, schedules, reports and escalation defined in the plan.
More information →Advanced firewalls and continuous integrity monitoring. Biometric access to critical areas.
More information →Solutions
24/7 alarm monitoring
Signal reception and handling, according to the contracted service.
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Fire alarms
Signals from compatible fire systems, under the installation’s protocol.
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CCTV integration
Cameras and alarms that support visual review, subject to compatibility.
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Access control
Biometric readers or smart cards, depending on the project.
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Outsourced monitoring
External supervision of the events agreed in your plan.
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Your alarm systemCompatible panel or device
AMS monitoring center24/7 reception under your plan
A phone-line channel when the panel, the line and the service are compatible. Supervision of the communication depends on the agreed configuration.
A cellular channel subject to carrier coverage, equipment and data plan. It can complement other links when the design includes that option.
Internet communication with the supported equipment and protocols. Its availability depends on the connection, the power and the backups installed.
A radio link when the equipment, the coverage and the receiving infrastructure allow it. Its feasibility is assessed for each location.
Talk to an AMS specialist about your equipment, location and needs to define the right scope of service.
24/7 monitoring applies to the contracted accounts and signals; sales inquiries and visits are scheduled separately.
